Terms and Conditions Overview

These terms outline the use of Halixovent’s website and flower shop services in Malaysia. Please read them carefully before proceeding.

Last updated on January 7, 2026

Acceptance of Terms

By using our website or ordering flowers from Halixovent, you confirm you have read, understood, and agree to comply with these terms. Continued use of our services indicates acceptance of any updates.

Definitions

The following terms clarify what we mean throughout this document.

• Service means any flower shop offering, online ordering, or delivery arranged through halixovent.sbs.
• User refers to any person visiting the website, ordering flowers, or making related inquiries.
• Order means a request for floral products or services made through our website or customer support.
• Applicable law means the laws, rules, and regulations enforced in Malaysia.

Service Usage Rules

You agree to use our site and services only for lawful purposes and not to harm our flower shop or others.

Eligibility

You must be at least 18 or have guardian approval to use our website and order flowers. By ordering, you confirm you meet this requirement.

Parents may contact us to resolve any accidental minor orders.

User Responsibilities

To help us provide great service, users agree to share accurate details and respect these guidelines.

• Provide correct delivery addresses and contact details for each order.
• Contact us promptly with any issues or delivery timing questions.
• Follow payment and re-order instructions given by staff or checkout pages.
• Avoid intentionally misleading or fraudulent activity while using our shop.

Prohibited Uses

Use of our website must not cause harm, confusion, or legal violations.

• Attempting unauthorized access or interfering with technical operations.
• Submitting false order information or impersonating others.
• Using the website for unlawful activity or spamming.
• Attempting to disrupt or overload website systems.
• Infringing upon intellectual property rights through copying or misuse.

Intellectual Property Rights

All content, design, images, and text on halixovent.sbs are owned or licensed by Halixovent. Users may not reproduce, copy, or reuse any part of the website without written consent.

User Content Guidelines

Any reviews or messages you post should be respectful and accurate. We may remove content that violates these guidelines.

Privacy and Data Protection

Your personal details are managed according to our Privacy Policy. Please review it to understand what data we collect and how it’s used. Your information is never sold to third parties. View Privacy Policy

Disclaimer and Limitations

We strive for accuracy but cannot guarantee every detail at all times.

Limitation of Liability

Halixovent is not liable for indirect damages, delivery delays from third parties, or external service issues.

Indemnification

You agree to hold Halixovent harmless from claims resulting from your violation of these terms or misuse of the service.

Dispute Resolution Process

We encourage good faith resolution, but additional options may apply if conflicts arise.

Applicable Law and Jurisdiction

All agreements and activities are governed by Malaysia’s laws and jurisdiction.

Termination

We may suspend accounts or order privileges if users breach our rules or act unlawfully.

Changes

Terms may be changed as needed. Continued use means you accept any revisions upon their publication.

Severability

If any provision is unenforceable, the remainder of terms continue in full force.

Complete Agreement

These terms, together with referenced policies, represent the whole agreement between user and Halixovent.

Contact for Terms Questions

For questions or clarity about these terms, please reach out to our support team.