Privacy Policy Overview
Your privacy matters to Halixovent flower shop
Information We Collect
When you use our flower shop services, we may collect details such as your name, contact information, address, and order preferences to fulfill your requests.
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→Name and contact details
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→Delivery and billing address
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→Order preferences and card messages
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→Communication history
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→Device and browsing info
We take care to only collect what is needed for arranging and delivering flowers, responding to queries, and improving our shop’s service.
How We Use Your Data
Data is used to process orders, arrange deliveries, handle customer care, and inform you of service updates relevant to your flower purchases.
We may analyze trends to improve our offerings and personalize your experience, but never sell your information to outside parties.
Your Rights and Choices
You may access, update, or request deletion of your data as allowed by Malaysian law. Contact us to exercise your rights or for questions.
Right of Access
You can request details about your personal data.
Right to Rectification
Update or correct your personal information as needed.
Right to Erasure
Request removal of your personal information.
Right to Portability
Ask for your data in a structured format.
How We Share Information
Information is only shared with partners involved in order fulfillment, such as couriers and payment providers.
If required by law or for safety purposes, data may be shared with authorities but only as necessary and in accordance with regulations.
Security and Safety Measures
Our flower shop uses industry-standard safeguards to reduce risks and protect your personal information from unauthorized access.
Please be aware no system is entirely immune, but we continuously review our security practices for improvement.
Your Privacy Contacts
Address: Level 27 Penthouse, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Phone: +6018-693 1848
Email: content@halixovent.sbs